1.Q: Are you a factory or trading company? A:We are a factory. We integrate R&D team, manufacture,quality control team, sale and after-sale service. 2.Q: What certificate do you have?
A:We have CE, FCC, CCC... certificates meet standard of different countries.
3.Q:When will get the items after paid order?
A:Usually the order be send out within 2 or 10 days after payment confirmed.
4.Q:How to packing before shipment?
A:Before sent out to international express,we will packing with carton box ,to protect the goods.
5.Q:What is your after-sale service? A: Best service provided for our customers not only before sale service but whole life of the goods.
-Warranty period:one year for whole machine. We will help solve it on line via Team Viewer with our engineer.
-How to deal with warranty: If damaged by non_artificial,the buyer should pay the freight when sending the defect parts to the seller,and the seller should pay the freight when sending the replacements or repaired parts to the buyer.
6.Q: What is your MOQ?
A: MOQ:1pcs.Any quantity is acceptable for your order. And the price is negotiable for large quantity.
7.Q:Can you put our Logo on your product?
A:Yes, Our one-stop service can be customized according to customer requirements OEM development design production and processing